Policies
Late Policy:
If you happen to be late, your session will still end at the booked time. Example: If you have a 1 hour session booked from 5:00 PM to 6:00 PM, and you do not show up until 5:30 PM, your session will still end at 6:00 PM. It would be unfair for me to be late to the following clients. Keep in mind you have 1 reschedule, as long as I am notified 72 hours BEFORE the start time. Deposits are non-refundable.
Cancellation Policy:
You may cancel your session 72 hours BEFORE the start time, to qualify for ONE reschedule. Any rescheduled appointment after the first, will require a new deposit. Deposits are non-refundable.
Payment Policy:
The remaining balance is due immediately after the shoot has been completed. Once I receive payment, you will receive the link to your images. I will not send out images if there is a balance due. I do not accept half payments.
Turnaround Time:
There is a 10-15 business day turnaround time at max. Do understand for prom, grad, and senior picture season, turn around time may vary as I am booked much more. Respectfully, I or any photographer you may choose is human, and likely have families to tend to after sessions.
Image Selection Policy:
I will be sending a link to the email used to book the session, within 72 hours, showing the unedited images from the shoot. If you have a balance due, the hours start after the balance is paid. From there, you are to pick the images you want me to edit and send back to you. The amount of images you get to select, depends on the package you choose. The email will explain in more detail. I am NOT able to turn images around edited, next day. There is a $175 rush fee if they are needed within 3 business days.
Calling/Texting Policy:
You are free to text me at 615-999-8714, with any questions. You may call as well, but if I do not answer, please send a text as I may be in a session with another client. Budgets will not be discussed over the phone, only by text or email. I also will not accept bookings by text or call, you will have to book on the site provided.
Parking Policy:
If I am needed in a location where parking will cost, you, the client are responsible for the cost of said parking.
FAQs
Q: How do I know if you are available for "said" date?
A: Please refer to the "Pricing/Book Online" tab and locate the date you need, to view available time slots.
Q: What are your prices?
A: Please refer to the "Pricing/Book Online" tab to view pricing based on your needs.
Q: Do you have a studio?
A: I rent a studio for those needing studio shots. Please check with me before booking so I can make sure it is open. Also, it is best that you book in advance as many people use it and may have it rented out the day you are needing.
Q: Do you have props?
A: The studio has chairs and couches for rent. I have the mini chalkboards for you to customize but anything outside of that is the client's responsibility as most props are personal items.
Q: Do I have to have props?
A: Absolutely not, but do understand props enhance your images and make room for creative magic. Lack of props may give you a boring experience.
Q: What if I lose my pictures or do not download them before they delete from my personalized link?
A: There is a $50 re-upload fee. You may request this service under the "Pricing/Book Online" tab. This is not to be mean, but each uploaded album costs me money for storage purposes.
Q: Do you photoshop?
A: I will do REASONABLE photoshop edits. If there is a hair of out place, or a tree branch appearing from behind you at a weird angle. I WILL NOT reshape bodies.
Q: Do I get to keep all of my unedited photos?
A: No, I never release unedited work. Someone could easily edit over it, and post it as theirs leading to copyright issues. You can always purchase additional images. DO NOT screenshot images from the website to post, that will lead to copyright issues.
Q: How do I get prints?
A: Once you select your images for editing, I will send you a digital copy of them. From there you have rights to get them printed at any location that does photo prints. Also, I upload them here to this website, and you can purchase them directly from this website and have them shipped to you.